Need a hand with Rufio Stats? Email us and a person will get back to you, usually within a couple of days.
Email: admin@arbito.co
I can't sign in. Sign-in goes through your Arbito account. Try the "email me a code" option — it works even if you've forgotten your password. If you signed up with Google or Apple, use that same button each time.
My stats didn't sync. The app works offline and syncs when it has a connection. Open the app on the device that tracked the game, leave it on the Games screen for a minute, and it will push everything up. Still stuck? Email us with the team name.
How do I delete my account? In the app: Settings → the "Plan" tile → Delete account. It happens in two steps: first we permanently delete your Rufio Stats data (teams you own, rosters, games, and your profile), then we email you a 6-digit code to confirm deleting your sign-in account. Enter the code and both are gone. You can also email us and we'll do it for you.
How do parents follow a team? Ask the team's manager for the team link. Public teams can be watched from any browser — no app or account needed.